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Amy Edmondson
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Amy Edmondson

Novartis Professor of Leadership and Management, Harvard Business School | Psychological Safety & Organisational Learning

Psychological Safety Leadership Organisational Learning Culture Teaming Intelligent Failure

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What Amy brings

Amy Edmondson brings a research-led explanation of why capable people sometimes remain silent when an organisation most needs their knowledge. Her contribution connects culture with the everyday mechanics of speaking up, learning from failure and working across boundaries. For leadership teams, the useful question is not whether everyone feels comfortable, but whether people can challenge an assumption, report an error or ask for help without unnecessary interpersonal risk. She helps distinguish psychological safety from lowered standards and intelligent experimentation from preventable mistakes. That makes her perspective particularly relevant when innovation, transformation or high-stakes work depends on information moving honestly through the organisation.

Keynote topics

Psychological Safety Without Lowering the Bar

What happens when an organisation expects excellent work but makes it risky to admit uncertainty? Edmondson examines the relationship between psychological safety, accountability and learning, showing why candour is not the opposite of performance discipline. For leadership and culture audiences, the discussion centres on the everyday signals that determine whether people ask questions, challenge an assumption or report a concern—and on how leaders can respond without confusing openness with an absence of standards.

Right Kind of Wrong: Learning to Fail Well

Not all failures deserve the same response. Drawing on her research and book, Edmondson distinguishes preventable mistakes, complex breakdowns and intelligent experiments at the edge of existing knowledge. The leadership question is how to reduce unproductive failure while preserving the willingness to explore. This perspective is relevant to innovation, strategy and transformation teams that need a more precise alternative to both a blame culture and the indiscriminate instruction to fail fast.

Teaming Across Boundaries

Much important work happens between functions, professions and organisations whose members have not worked together before. Edmondson explores teaming as an activity rather than simply a fixed organisational structure: coordinating expertise, communicating uncertainty and learning while the work unfolds. For cross-functional leadership teams, the discussion asks what enables collaboration when authority, language and priorities differ—and why assembling talented specialists is not enough to make their knowledge work together.

Leading When Silence Is Expensive

In high-stakes or rapidly changing environments, withheld information can undermine judgement long before a formal process detects a problem. Edmondson examines how status, fear and assumptions about competence influence what leaders hear. The focus is on creating conditions for questions, concerns and early warning signals to travel through the organisation. For senior teams, this opens a practical discussion about their own responses to uncertainty, dissent and unwelcome news.

Amy Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School. Her research examines psychological safety, organisational learning and collaboration within and across teams. She studies how leaders create the conditions in which people contribute their knowledge, discuss uncertainty and learn together while remaining accountable for demanding work.

Her academic work developed a widely used way of understanding psychological safety as a shared belief about the interpersonal risks of speaking up. The distinction matters: a workplace can contain talented, conscientious people and still make it difficult for them to raise a concern. Edmondson’s research connects that problem with team learning rather than treating it simply as an issue of individual confidence or personality.

Her books develop complementary parts of this argument. The Fearless Organization examines how leaders make candour possible. Teaming explores collaboration when people must work across disciplines and organisational boundaries without the stability of a conventional team. Right Kind of Wrong: The Science of Failing Well, winner of the 2023 Financial Times and Schroders Business Book of the Year award, distinguishes basic, complex and intelligent failures, challenging both indiscriminate blame and indiscriminate celebration of failure.

Edmondson holds an undergraduate degree in engineering and design, a master’s in psychology and a doctorate in organisational behaviour from Harvard University. Before her academic career, she worked with architect and inventor Buckminster Fuller and later in research on organisational change. This background connects questions about how systems are designed with questions about how people behave inside them.

For executive audiences, her perspective provides a disciplined language for examining silence, coordination and learning. A useful brief connects those ideas with a real organisational challenge: an innovation process that avoids difficult questions, a transformation crossing established boundaries, or a leadership culture in which bad news arrives too late.

Watch Amy in action.

The Fearless Organization | keynote by Amy Edmondson at The HR Congress World Summit — The HR World Media

How to lead in a crisis | The Way We Work, a TED series — TED

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Dogan Altindag
Founder, Scurati