Customer Experience
How to reduce friction and create stronger, more memorable customer relationships.
← Keynote Speakers
David Avrin
Customer Experience & Growth Expert | Author
Fee information first. Availability is normally checked once there is a concrete intention to proceed.
What David brings
David Avrin helps organisations become easier to choose, easier to work with and more memorable by improving customer experience and market visibility.
Keynote topics
Visibility & Relevance
Why being excellent is not enough if customers do not understand why to choose you.
Customer-Centric Culture
Turning customer experience from an initiative into everyday behaviour.
The Morning Huddle
Using simple communication routines to align teams around service and execution.
David Avrin is a customer experience and marketing expert, consultant and five-time author. His work focuses on customer-centric culture, visibility, referrals, internal communication and customer retention. His books include It's Not Who You Know, It's Who Knows You! and The Morning Huddle, and he has presented internationally across 24 countries.
Interested in David?
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